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Returns Policy

You may return unwanted goods to us for a full refund of the original paid amount at any time within 30 days of receiving the items. Exceptions to this are listed below.

-          Edible items with the exception of screw top containers where the seal has not been broken.

-          Handmade icing flowers & cigarellos, due to the extremely fragile nature of the product and the special packaging techniques require

Cake Decorating Store will not refund postage costs incurred in returning the goods. Goods must be returned to us in an 'as new' re-saleable condition. It is advisable to use a recorded delivery service, or at a minimum obtain a proof of posting at the post office in the unlikely event the goods are lost in transit. You must also take reasonable care to ensure the goods are not damaged whilst in your care or in transit. If returned goods arrive in a damaged or unsaleable condition you will not receive a refund.

Please return the items back to us, along with a note detailing your order reference No, name and address to: 

Cake Decorating Store
Unit C1 Burley Hill Trading Estate
Burley Rd